Services

The following is a list of the three main letting packages that we can do. This is a comprehensive but not an exhaustive list of what we offer. We pride ourselves in providing a honest friendly and professional service to all our clients.

Introduction Only - Two Weeks rent plus VAT

• An introduction service only.
• Free professional photography.
• My Lets will advertise your property using various mediums; local press, professional window cards, all major property portals including Rightmove and Zoopla.
• Accompanied viewings conducted by one of the experienced team.
• We will carry out full and comprehensive referencing. 
• Prepare and execute the tenancy agreement and other relevant paperwork.
• Collect the first month rent and deposit.
• If requested instruct professional inventory company that meets the TDS guidelines (additional cost incurred)
• Provide the tenants with contact details for tenancy and maintenance issues.
• Register the deposit with The Deposit Protection Service – if required
• Arrange for an EPC and/or Gas Safety Certificate – if required (additional cost incurred)
• Set up a standing order to the desired rent account
• Transfer all monies by BACS to your designated account and forward copies of all relevant document for your records

Rent Collection - 8% plus VAT

• Free professional photography.
• My Lets will advertise your property using various mediums; local press, professional window cards, all major property portals including Rightmove and Zoopla.
• Accompanied viewings conducted by one of the experienced team.
• We will carry out full and comprehensive referencing. 
• Prepare and execute the tenancy agreement and other relevant paperwork.
• Collect the first month rent and deposit.
• If requested instruct professional inventory company that meets the TDS guidelines (additional cost incurred)
• Provide the tenants with contact details for tenancy and maintenance issues.
• Register the deposit with The Deposit Protection Service – if required
• Arrange for an EPC and/or Gas Safety Certificate – if required (additional cost incurred)
• Set up a standing order to the desired rent account
• Transfer all monies by BACS to your designated account and forward copies of all relevant document for your records
• Set up a standing order to the My Lets rent account
• Demand and collect rent; to include comprehensive arrears management
• Payment of rent to the landlords designated account by BACS  accompanied by a statement of account 
• Manage the tenancy; serve any required legal notices and manage all tenancy renewals and rent increases
• If requested instruct a professional inventory company to compile a check out report. (additional cost incurred)

Full Management - 10% plus VAT


• Free professional photography.
• My Lets will advertise your property using various mediums; local press, professional window cards, all major property portals including Rightmove and Zoopla.
• Accompanied viewings conducted by one of the experienced team.
• We will carry out full and comprehensive referencing. 
• Prepare and execute the tenancy agreement and other relevant paperwork.
• Collect the first month rent and deposit.
• If requested instruct professional inventory company that meets the TDS guidelines (additional cost incurred)
• Provide the tenants with contact details for tenancy and maintenance issues.
• Register the deposit with The Deposit Protection Service – if required
• Arrange for an EPC and/or Gas Safety Certificate – if required (additional cost incurred)
• Set up a standing order to the desired rent account
• Transfer all monies by BACS to your designated account and forward copies of all relevant document for your records
• Set up a standing order to the My Lets rent account
• Demand and collect rent; to include comprehensive arrears management
• Payment of rent to the landlords designated account by BACS  accompanied by a statement of account 
• Manage the tenancy; serve any required legal notices and manage all tenancy renewals and rent increases
• My Lets will appoint you a portfolio manager who will be the primary contact for all questions and queries throughout your tenancy. We will carry out all minor repairs using our trusted and approved contractors. For larger jobs we will arrange to obtain several quotes for the required work so as to deliver an excellent job at the best price for you. 
• We will provide a 24 hour maintenance contact for emergencies
If requested instruct a professional inventory company to compile a check out report. (additional cost incurred) They will also test all smoke and carbon monoxide alarms (if unable to do so at the time due to a height or location issue we will instruct a contractor to do so)
• Your portfolio manager will send you a copy of the check out report. As part of this we will also manage any deposit disputes via the DPS ( where we have registered the deposit)

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